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In order to buy a product on HDA, you'll need to register. To register as a buyer, we require you to choose a user name and password, have a verified email address and agree to our Terms of Use.
Since HDA is an e-commerce site, all buyers and sellers must be over the age of 18 (or have parental permission) to register. Should you purchase something, we will communicate with you through email to confirm your order. |
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We kept the top-level product lines broad and general, because it makes it easier to narrow down the categories using the search tools available. There are some items in the More section that may require its own category so we will be watching this. Let us know if you feel we are missing anything and we will explore those options.
Thanks very much! |
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The bold white keys within the item listings are additional sorting tools that you can use to help you refine your search If you are looking for specific materials or a specific vintage you may want to use sort buttons and scroll through our product offerings to narrow down your search. For example to find rare books printed before 1910 you may search under ephemera, then click on Rare books then use the Vintage sort tool to see what we carry that was published prior to that year. |
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Yes! We are always looking for new ideas and improvements. Email us at info@HazArts,com. It might surprise you that we might be working on the idea already as we work on improvements and please don’t be offended if we don’t implement your great idea.
We appreciate that you took the time to contact us. Thank you for your thoughtfulness. |
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Go to the log in screen (by clicking the link in the upper right), click the link that says “Forgot your password?” and follow the instructions to reset your password. We won't email your old password back to you because email is not encrypted. We will set you up with a temporary password and you can update and create a new password on your account once you are logged in.
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Unfortunately, it is not possible to change your user-name to access your account. If you forgot your user-name, you may re-register. |
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You may send an email to info@HazArts.com. We take all such matters seriously and act on them promptly. |
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Simply click the Buy button when viewing any item. An item must have an in-stock quantity of at least one for you to purchase it.
After clicking Buy, you will be taken to a page to review and confirm your purchase. Information will be sent to Hazard Decorative Arts to reserve items you selected. Then send a Certified Check to Hazard Decorative Arts.
You will obtain a confirmation/acknowledgment that the order was received and items are on hold for three days pending receipt of your check. We will send you acknowledgment when we receive your check and also notify you when your order ships.
We appreciate payment by Certified Check as it enables us to ship you items faster than the holds that are sometimes required for personal checks. Online check payments may also have reduced hold times but take longer for your bank to deliver them to us. We will notify you when the check clears and the item ships.
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We will accept a Certified check, personal check or wire-transfer and issue the order for your purchase upon clearance of your check or transfer from the wire service. Online bank checks may clear faster than personal checks if getting to the bank for a Certified check is impractical.
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You are sent an email with all the pertinent information as a confirmation. We will pull items from the site and put them on hold for you for three days while we await your check. You will receive an email when we receive your check and when your check clears.
If we don't receive your check or an email from you that the check is coming within the three day hold, we will put items back on the site for sale. You will also receive an email notifying you of this.
We will send you an email when the item actually ships (typically ground service) so that you may track the progress of the shipped package. We will be tracking it as well. |
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You should always received a confirmation email or phone call acknowledging that we received your order after you check out and get the final acknowledgment screen.
If you did not click on the pay now button at check out, then the order was not processed. If you have not received these emails but you checked out, please check to see if a spam filter moved our email from your inbox to a junk folder. If you still did not receive an email from us, please contact us immediately info@Hazarts.com or call us at 619.794.2781 and we will review the matter at once. |
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Since shipping large furniture pieces can be expensive. We make arrangements to have it delivered with special carriers and also provide local delivery for oversize items --this is noted in the description (when it applies).
Most items are sent to you through quality carriers with a declared value. We track the package for your protection and ask you to sign for items when they arrive.
When you order more than one item from us, you may be able to take advantage of reduced shipping rates. In some cases: however, items are being shipped to you from more than one location and in those instances, this benefit may not apply.
If you are purchasing two or more items, please call us or send us an email before you place your order and we will determine if we can offer you a lower combined shipping rate.
We always provide a declared value and track every unique item since you deserve the best service available from Hazard Decorative Arts and the from the carriers too.
If you live in San Diego or our planning a visit here email us. It is possible that some items can be picked up when you set up an appointment. Since some items come from different locations in the United States, and this is not always an available option. |
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Hazard Decorative Arts qualifies the sellers on the site, so that the products stay within the early 20th century and in the case of reproduction items, to maintain a high standard of quality and hand crafted workmanship. Additionally, Hazard Decorative Arts ensures that Sellers will agree to certain business practices so that there is consistency with customer practices.
For more information, contact us to post items by emailing info@Hazarts.com. |
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We are interested in what you have to offer. We will work with your United States distributor if you have one. Otherwise, because of the exchange rates, customs and the cost of international shipments, we have not made arrangements for international orders at this time.
We welcome your input on these items if you believe that your systems can support us, contact us at info@HazArts.com |
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The first step is establishing our relationship. We will want to have familiarity with you, your product quality and policies. Next we will request you to sign up as a seller by signing the consignment agreement, then your item information can be sent to us by email or on CD. We will send you a reminder before the end of each month to determine if you want to renew posting items or if you want to add any items.
Then as items sell through HDA and we notify you and provide you with the customer information. You will make the arrangements to have items shipped directly to the customer.
You provide tracking information to HDA and the customer by email. Once the product reaches the customer, let us know- most shipping companies allow you to include several email addresses for tracking information so make sure info@HazArts.com is included.
The customer return policy is in effect for the next seven days. After the item has cleared the return policy period, we issue you a check for the sale and to reimburse you for shipping fees less our commission.
Email us at info@HazArts.com if you desire more details on consigning items through www.HazArts.com
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You can sell any decorative art items from the early 20th century (up through 1940s) but before you will automatically be approved to sell items on the site, you will need to provide information to HDA regarding your products, your manufacturing process and policies. |
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Anything that is mass-produced or a knock-off or in our discretion is not fitting for the site. This is a broad statement but if you have a specific item that you think is questionable, it probably is and wouldn’t be acceptable. If you want to try it out we will review it before it is posted and let you know if we can accept it before you pay to post the item. |
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After you have signed a consignment agreement with HDA, send this information to Info@HazArts.com via email – one item per email please so that we can match photos with the items correctly
Your item number/cross reference, height, width, depth, materials, vintage (year), your price, quantity of available items, and your cost to provide ground service shipping for the packaged item. The shipping box dimensions will differ from the size you list on the site and always include insurance based on the price, with the shipping.
*If you don’t include any of the above items we will call you to obtain this information before we post an item.
Additionally include:
A. Four photographs sized 500 pixel by 500 pixel (not to exceed 50K), and,
B. Four photographs sized 75 pixels by 75 pixels. These will be smaller files sizes and should not exceed 50K.
Upon receipt of your email, HDA will confirm receipt and post each item on the site. We recommend that you have pictures of your item on either a very light cream colored or black background before sending the email.
For your convenience, we created a product posting form. Click Here for an example. To obtain the form as a Word document, email us at info@hazarts.com
Complete the information as listed on the form and attach it with the photo files and we will have what we need to post your item.
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If you have an image you want to replace or add to your current listing, provide us with the item number as posted on the site and your cross reference number. Then email us the .jpeg image sized 500 x 500 pixels (no larger than 50 K )and the same image sized 75 x 75 pixels ( no larger than 50K). Let us know the file name or description of an image that you want removed. We will email you a confirmation once the replacement is made so you can review the change.
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Items are posted for one month at a time or until they sell, which ever comes first. |
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We don’t offer a shop and our philosophy is to provide resources to buyers in a manner that provides them the most user friendly way to shop on-line so they don’t have to click through a lot of shops to find the items that they are seeking.
We believe that this enriches the on-line buying experience. We don’t expect the buyer to necessarily know the company or brand they want, although we make this available through our sort options. We also provide sort tools so that they can narrow the search or browse a broader category
Once a buyer becomes aware of your product through www.HazArts.com, we encourage you to enhance your relationship with the customer. We hope that the use of this site helps bring you closer to more people. |
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You'll need to create separate postings for each item. Please include a cross reference number for both items and put the companion item in the description. Thereby helping the customer find the other item. You may also want to use one of the photos to show the companion item as long as you are very clear with your description. |
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When a customer purchases an item, you and the buyer are sent a confirming email containing all the pertinent info for the sale (item number, your cross reference item no/name. the buyer’s name and ship to, address and the shipping/insurance charge as you provided). The item's quantity is automatically reduced by the number sold, and will now be shown when the item is posted or the item will be inactive if it was a single item.
When you process the order and ship it out, you will send an email to HDA with the tracking information. We will forward that information to the buyer so that we may manage any customer service related items and track the package. |
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Contact us by email with the item number/and your cross reference number and let us know of quantity changes or if the item has sold out. We ask that you inform us as soon as you can do so. If you sell items during the day and can’t reach a computer, call us when you are on a break so that we can keep as up to date as possible.
Keeping us up -to-date reflects back on both of us, so your prompt attention to this feedback is crucial to managing customer expectations. |
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If you are dissatisfied with the item you purchased please follow the 7 -Day Return Policy and process outlined below
1. Contact HDA immediately by email: info@HazArts.com to let us know that you want to return the item. Take a digital photo of the item to verify its condition. You will package the item as it was packed when you received it – if possible in the same box using the same packing materials. We will tell you where to send it. We will confirm that there is a restocking fee if it is applicable.
2. Carefully pack, insure and ship the item to the address that HDA provides to you. Some items may be sent to other locations besides the Hazard Decorative Arts office so please be aware of this. Additionally, some Sellers charge a re-stocking fee up to 20%. Should a restocking fee apply, you would have been notified of this prior to your purchase in the item description.
3. Ship the item so that it arrives to the return destination seven days after you received it. (Example: you received it on the 10th and you shipped it back out by 3-day delivery on the 12th so it arrives to the proper address on the 15th --well in front of the seven day deadline).
4. Send an email to info@hazarts with the shipping carrier and tracking information as well as digital photos of the item taken before you packed it, so that we may track the items arrival and have a record of its condition.
5 Once the item is received at its destination you will be notified by HDA and we will issue you a refund.
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This could happen so don't despair. You may return any item if it does not meet your expectations within seven (7) days of the date you received the item. Since HDA works with consignees, an item that is determined to be unsuitable past the seven day refund period may not be accepted back. Should you wish to refund the item, please contact us quickly and we will provide you with shipping instruction. Additionally, please be advised that some consignees may charge restocking fees for returned items within the seven day refund period. These fees would be identified before you checked out when you purchased the item.
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Are you sure?
Please don't go!
Of course, you may opt out at any time. Please email us at info@HazArts.com and request to opt out. We will inactivate your account.
Take care, we will miss you! |
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If an item you pay for is not shipped in a timely manner, or is significantly not as described or there is any other problem please email info@HazArts.com with your user-name and the item number, and the issue. We will quickly work to resolve the situation.
Please contact us first and then make arrangements to digitally photograph the item, then carefully pack, insure and ship the item to the address that we provide to you so that we receive it within seven (7) days from the date you first received it. Generally you are responsible for return shipping and insurance charges, which is an annoyance but it is probably better than being dissatisfied for a much longer time and larger sum.
For more detailed instructions see our Return Policy on the Policies page. |
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Please email info@hazarts.com with your user name and the item number and order number. We will quickly work to resolve the situation. |
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There are two types of fees that sellers pay to HDA:
A commission or referral fee (each is a percentage of the final selling price, not including shipping).
When you sell a posted item, there is a 30% commission fee.
HDA's fee for referrals is 20%.
HDA handles reporting for sales taxes and credit card processing fees as part of its services.
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No, If we made a mistake in posting the item, please let us know right away and we will correct it immediately. We will review your original email and make the correction or use the correction as you provide when you address this as a concern.
If you decide that an item needs to be modified or you want to add to the description, you may send us the change (for the description or any of the details) and we will adjust it within 72- 96 hours or at the top of the month when the item is re posted.
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